Specialised
Services
Support for a more structured, transparent macadamia market
Engage the Market with Greater Confidence
Cultivate your macadamia trade with confidence:
- Better market visibility
- Structured and reliable product and supplier information
- Verification and compliance support
- Clearer commercial and contractual processes
Food Safety and Quality Support
MSM’s FSQM support helps bring greater confidence and structure to product evaluation and supplier documentation.
- COA scrutiny
- Sample evaluation
- Validation of sample analysis in the event of disputes
- Review of documentation authenticity
- Review of certifying institution credentials
- Food safety systems and compliance support
- Audit readiness support where relevant
- Assistance with implementation of food safety systems and GAP requirements
- Third-party audits on behalf of buyers where requested
Structured Legal and Commercial Boundaries
MSM uses structured legal and commercial frameworks to support a more orderly market environment. This helps participants understand the rules of engagement, the boundaries of responsibility, and the available mechanisms for dealing with disputes or contractual breakdowns where MSM is involved in the process.
- Applicable terms and conditions
- Commercial rules of engagement
- Dispute handling pathways
- Arbitration mechanisms where applicable
- Litigation pathways where applicable
- Principles for participant conduct and enforcement
Commercial and Legal Support
Where relevant, MSM may assist participants with commercial and legal support connected to structured transactions or disputes.
- Preliminary investigation of claims
- Breach of contract support
- Assistance with bad debt recovery processes
- Arbitration support where applicable
- Litigation support where applicable
- Use of third-party validation of sample quality where helpful in resolving disputes