Why PLATFORM TRADING

Discover the transformative power of trading platforms, where opportunity meets efficiency. By harnessing bespoke software and unwavering dedication to transparency, our platform offers a compelling solution to the challenges of traditional macadamia trading. Experience the freedom to explore a global marketplace with enhanced accessibility and real-time insights, empowering you to seize new opportunities and optimize your trading operations. Join us in growing the macadamia industry, unlocking untapped potential, and shaping a future of prosperity for all stakeholders.

How MSM Platform Works

Utilizing the MSM Macadamia Trading Platform is as simple as it is effective. Begin by registering for an account on our intuitive online interface and completing the straightforward verification process. Once verified, gain instant access to all supply and demand listings, market insights, and negotiation tools. Engage in the bidding process with other verified buyers and sellers. With our user-friendly design and comprehensive support, mastering the art of macadamia trading has never been easier. Start your journey towards streamlined trading with the MSM Macadamia Trading Platform.

MSM Trading Platform

Cultivate your macadamia trade with confidence on our wholesale platform.

Retail Section

Discover a nearby supplier for your macadamia needs or explore the diverse options available through online platforms.

Queen of Nuts

The taste and texture of this premium nut is what sets it apart, but there is more beyond the bite.

Your one-stop international

MACADAMIA
MARKETPLACE

We are all about driving growth in international macadamia trade

Enhancing structural strength with our specialised expertise

Trade with verified buyers and sellers

All traders on our Wholesale Marketplace have been verified and approved by MSM so that you can trade with confidence and trust.

List your nutty business

Every available consignment’s information and specifications are detailed on the platform, and are double checked by MSM to ensure all administrative and quality standards are met.

A seamless trading experience

All traders on our Wholesale Marketplace have been verified and approved by MSM so that you can trade with confidence and trust.

A Seamless Trading Experience

START MACADAMIA TRADING TODAY

Frequently Asked Questions for wholesale trading

What do I need before I can export Macadamias?

  • Seller Verification & Certification Requirements:
    All sellers must complete detailed onboarding documentation and provide third-party food safety and quality management (FSQM) certifications—such as BRC, FSSC 22000, or HACCP. Each consignment requires samples: one retained by MSM for potential dispute resolution, and one for organoleptic testing.

  • Due Diligence Window:
    Upon entering a contract, users have a 10-day due diligence period during which they can cancel the agreement with valid cause. During this time, MSM shares a full information pack on the counterparty, including their certifications, compliance documents, trade history, and any audit notes.

  • Physical Facility Verification:
    Where possible, MSM conducts in-person inspections of seller facilities. If a site has not been physically verified, this is transparently flagged in the documentation provided to the buyer.

  • Optional Escrow and Third-Party Financial Services:
    MSM offers users the option of phased escrow payments or third-party intermediaries who can provide financing and phased logistics and payment solutions. This offers an additional layer of transaction security.

  • Ongoing Risk Mitigation:
    MSM’s verification protocols, transparency measures, and secure transaction services significantly reduce the risk of unethical behaviour. While no system can guarantee zero risk, MSM’s structure allows users to reduce their exposure through the additional tools and processes offered and constantly improved upon.

  • Standardized Cover Contracts:
    All trades on the MSM platform are governed by uniform, pre-vetted cover contracts. Though this standard robust contract template can be supplemented with agreed-upon addendums to allow flexibility,  it is designed to ensure that both parties operate under clearly defined standard terms—reducing the risk of misunderstandings, misaligned expectations, or ambiguous obligations.

    By minimizing room for interpretation ambiguity or legal maneuvering, this structured standard agreement helps foster fair, transparent, and efficient transactions for all parties involved.

  • Buyer Verification & Onboarding:
    All buyers must complete MSM’s onboarding process, which includes submitting verified business documentation. Only verified buyers are allowed to enter into contracts on the platform.

  • Due Diligence Window & Buyer Risk Disclosure:
    Sellers benefit from a 10-day due diligence period after a contract is initiated.  In this period, MSM provides sellers with detailed information, including legal documentation, trade history, and payment behaviour. This transparency helps sellers make informed decisions about proceeding with a deal. During this time, sellers may cancel the contract with valid cause.

  • Sample Testing & Product Verification:
    As part of its food safety and quality management process, MSM must receive and test samples from each consignment before it is shipped. One sample is organoleptically tested to confirm that it meets specifications; the second is retained by MSM as a referee sample in case of a future dispute. This independent verification deters buyers from making fraudulent claims about quality and provides objective support in the event of a disagreement.

  • Escrow, Logistics and Financing Options:
    Sellers can opt to use third-party services that offer either escrow-based payment or product custody solutions. In these cases, the buyer’s payment is held securely or collected only once the product has been inspected and accepted, significantly reducing the risk of default. Earlier payment or financing terms can also be negotiated.

  • Standardized Cover Contracts:
    All trades on the MSM platform are governed by uniform, pre-vetted cover contracts. Though this standard robust contract template can be supplemented with agreed-upon addendums to allow flexibility,  it is designed to ensure that both parties operate under clearly defined standard terms—reducing the risk of misunderstandings, misaligned expectations, or ambiguous obligations.
    By minimizing room for interpretation ambiguity or legal maneuvering, this structured standard agreement helps foster fair, transparent, and efficient transactions for all parties involved.
  • Ongoing Monitoring & Support:
    MSM actively monitors trades and provides support in the event of a dispute. The presence of pre-shipment sample verification, COAs, and documented trade logs provides sellers with strong evidence to defend their interests.
    MSM’s verification protocols, transparency measures, and secure transaction services significantly reduce the risk of unethical behaviour. While no system can guarantee zero risk, MSM’s structure allows users to reduce their exposure through the additional tools and processes offered and constantly improved upon.

All sellers will undergo a vetting process which is part of their sign up process.

Seller registration involves these easy steps:

  1. Sign Up: Register on the MSM platform.
  2. Complete Required Information: Fill in all necessary details and provide the documents required.
  3. Validation: Our team validates your information and documents.
  4. Receive Unique Seller Number: Once validated, you’ll receive a unique seller number.
  5. Go Nuts: Start uploading your macadamias to trade, or look at some of the offers uploaded by our verified buyers.

All buyers will undergo a vetting process which is part of their sign up process.

Buyer registration consists of these straightforward steps:

  1. Sign Up: Register on the MSM platform.
  2. Complete Required Information: Provide the required information and documents required.
  3. Validation: Our team validates your information and documents.
  4. Receive Unique Buyer Number: Upon successful validation, you’ll get a unique buyer number.
  5. Go Nuts: Browse through our list of macadamias on offer, or upload your own order for our verified sellers to see.

Offers and orders are the two types of listings on the Macadamia Sales Market.

An offer is a product listed for sale by a seller.
Verified buyers can bid on offers or accept them as listed to purchase them.
All documentation relating to the consignment on offer is verified by MSM.

An order is a product requirement listed by a buyer.
Sellers can bid on orders or accept them as listed to sell their matching product.

Product listings include an offer/order number, and identities are revealed during the contract phase.
You can filter offers/orders based on various criteria such as harvest season, price range, and more.

Here are the steps to list your product for sale:

  1. Register as a Seller: Sign up as a seller and get verified.
  2. Review Market Trends: Check trade aggregates to understand market trends.
  3. Complete Product Information: Fill in the necessary product details.
  4. Upload Safety Information: Include required product safety information.
  5. Unique Offer Number: Your product is listed with a unique offer number for all the verified buyers to see and respond.

Here are the steps to list your product requirement to receive quotes from sellers:

  1. Register as a Buyer: Sign up as a buyer and get verified.
  2. Review Market Trends: Check trade aggregates to understand market trends.
  3. Complete Order Information: Provide the required product order details.
  4. Unique Order Number: Your order is listed with a unique order number for all the verified sellers to see and respond.

Here are the steps to conclude a contract:

  1. Accept a Listing: You can choose to accept a listing as is and grab it before someone else takes it, or you can make a bid for a lower/higher price.
  2. Review Bids: View any price bids made on your listing (you’ll receive an email alert for bids made). Accept the bid or enter a counter price bid (the person who made the bid will receive an email alert for your counter bid).
  3. Accept the Bid/Counter Bid: When agreed, accept the bid/counter bid.
  4. The contract is automatically generated and considered binding. Provisions are made for cancellation of the contract, but only within the allotted time and valid reasons as discussed in the terms and conditions.

A seller portal is your personal profile where you manage your offers, orders, and contracts. You can access:

  1. All your listed offers.
  2. Details of concluded transactions.
  3. Uploaded documentation securely stored in the cloud.
  4. Sales aggregates and averages, categorised by region, customer, style, grade, and more.
  5. Sales inventory, including unsold products and those with pending orders.

A buyer portal is your personal profile for managing offers, orders, and contracts. In your portal, you can access:

  • All your orders.
  • Details of concluded transactions.
  • Uploaded documents securely stored in the cloud.
  • Sales aggregates and averages, categorised by region, customer, style, grade, and more.
  • Pending offers.

Still have questions?

Can't find the answer you're looking for? Please chat with our friendly team.

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